How to Get Help

We're here for you — and so is a whole community of bookkeepers who have been exactly where you are.

Fastest Option: The Facebook Community

Posting in the EBN Facebook group is the quickest way to get an answer. Kristin is in the group daily, and your fellow members are an incredible resource too.

> Kristin prioritizes questions in the group over email — so whenever possible, this is the best place to go.

Ask Kristin Directly

Have a question you want Kristin to personally answer? Submit it through the Ask Kristin form at askkristin.net.

Select that you are a current EBN member
Choose "Q&A question with Kristin" as the question type
Kristin will answer it during the next weekly Q&A session
A replay is always available if you can't attend live

Support Team

Need help with your account, billing, or something technical? Reach out through the student question form — our team is available Monday–Friday, 8 AM–5 PM EST.

You're never on your own here. 💛